Information Systems Technology

Certificate of Proficiency in Micro-Computer Upgrade and Repair
16 Credit Hours
Certificate of Proficiency in Micro-Computer Upgrade and Repair Program graduates are expected to satisfy the following:

• utilize diagnostic techniques to identify and correct hardware and configuration problems.
• recognize, understand, and utilize the relationships of various hardware and software components designed for the construction of computer systems.
• demonstrate the professional/ethical behaviors of timeliness and of self-directed task completion.

In addition, graduates will be prepared to take the CompTIA A+ Certification exam.

Certificate of Proficiency in Networking
16 Credit Hours
Certificate of Proficiency in Networking Program graduates are expected to satisfy the following:

• apply the skillful use of common tools and technology relevant to their field of study.
• demonstrate the professional/ethical behaviors of timeliness and of self-directed task-completion.
• troubleshoot an environment that uses routers and switches for multi-protocol client hosts and services.
• perform entry-level tasks in the planning, design, installation, operation, and troubleshooting of Ethernet and TCP/IP networks.

Other computer networking positions in companies using Ethernet-compliant hardware in their LAN/WANs.

Associate of Applied Science in Information Systems Technology
62-63 Credit Hours
In addition to the General Education Learning Outcomes, Associate of Applied Science in Information Systems Technology graduates are expected to satisfy the following program goals:

• plan a technical project in a way that is comprehensive, logical and reachable.
• apply the skillful use of common tools and technology relevant to their field of study.
• install, configure, and operate LAN and WAN access services for small networks, including but not limited to use of these protocols: IP, RIP, OSPF, EIGRP, Frame Relay, VLANs, Fast Ethernet, Ethernet, and Access Lists, and network security.
• demonstrate the professional/ethical behaviors of punctuality, regular attendance, respect for supervisors and co-workers, and self-directed task-completion.

Graduates of the Associate in Information Systems Technology are expected to satisfy General Education Outcomes (GEO) and Program Outcomes. GEO’s include:
GEO 1: Communicate effectively in standard, edited American English.

• Provide content that is clearly focused and supported by the writer’s understanding of the topic.
• Use appropriate grammar, punctuation, spelling, and syntax.
• Logically organize and develop ideas in writing.
• Provide an appropriate introduction and conclusion to verbal or written presentation.
• Provide main points that are well developed and clear.
• Use appropriate gestures, movement, and eye contact to give a poised and professional presentation.
• Speak clearly and understandably using standard, edited English.

GEO 2: Solve problems using mathematical skills appropriate to the task.

• Demonstrate ability to complete different mathematical tasks by using fundamental mathematical operations and principles.
• Perform and apply mathematical operations efficiently and effectively.
• Demonstrate understanding of mathematical tasks by communicating results in written form.
• Effectively use technology to help solve mathematical problems.

GEO 3: Develop work ethic skills relevant to the students’ future academic or professional careers.

• Demonstrate the ability to effectively work in a team.
• Demonstrate effective communication, cooperation, and organizational skills to complete all assigned tasks.
• Demonstrate dependable character and the ability to respect others regardless of personal or cultural differences.
• Demonstrate a positive attitude and the ability to appropriately handle criticism.
• Demonstrate that consistent attendance and productivity are a priority.
• Maintain an appropriate appearance for academic and professional settings.

GEO 4: Use common computer applications to locate, communicate, process, and store information.

• Demonstrate basic computer and operating system skills.
• Perform core application tasks within computer software packages, such as Word, Power Point, and Excel.
• Use a search engine and/or electronic databases to access, navigate, and evaluate information on the Internet.
• Communicate effectively using email and/or online discussion forums.

GEO 5:  Employ critical thinking skills to identify and solve problems in preparation for future academic and professional success.

• Apply knowledge from course work to create solutions for detailed and complex challenges.
• Demonstrate the ability to acquire, evaluate, and apply knowledge to a specific task or project.
• Show good judgement of physical, written, or digital material in order to determine their relevance or effectiveness in a given setting.

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