Hospitality Management

Certificate of Proficiency in Hospitality Management
18 Credit Hours
Program Goals
Program graduates are expected to satisfy the following:

• Acquire a fundamental understanding of hotel, lodging, housekeeping, and food services management.
• Apply the skillful use of common tools and technology relevant to their field of study.
• Demonstrate the professional/ethical behaviors of punctuality, of regular attendance, of respect for supervisors and co-workers, and of self-directed task completion.
• Successfully apply learned theory and principles in practical applications relevant to the hospitality industry.
• Successfully pass the National Restaurant Association ServSafe Food Protection Manager Certification exam.

Technical Certificate in Hospitality Management
32-33 Credit Hours
Program Goals
In addition to the General Education Learning Outcomes, Technical Certificate graduates are expected to satisfy the following Program Goals:

• Acquire a fundamental understanding of hotel, lodging, housekeeping, and food services management.
• Apply the skillful use of common tools and technology relevant to their field of study.
• Demonstrate the professional/ethical behaviors of punctuality, of regular attendance, of respect for supervisors and co-workers, and of self-directed task completion.
• Successfully apply learned theory and principles in practical applications relevant to the hospitality industry.
• Successfully pass the National Restaurant Association ServSafe Food Protection Manager Certification exam, the National Restaurant Association Controlling Foodservice Costs certification exam, the NRAEF Hospitality Human Resources certification exam, the NRAEF Hospitality and Restaurant Management certification exam, and the NRAEF ServSafe Alcohol certification exam.

Associate of Applied Science in Hospitality Management
61-62 Credit Hours
Program Goals
In addition to the General Education Learning Outcomes, Associate of Applied Science in Hospitality Management graduates are expected to satisfy the following program goals:

• Acquire a fundamental understanding of hotel, lodging, housekeeping, and food services management.
• Apply the skillful use of common tools and technology relevant to their field of study.
• Demonstrate the professional/ethical behaviors of punctuality, of regular attendance, of respect for supervisors and co-workers, and of self-directed task completion.
• Successfully apply learned theory and principles in practical applications relevant to the hospitality industry.
• Successfully complete the National Restaurant Association ServSafe Food Protection Manager Certification exam, the National Restaurant Association ManageFirst: Nutrition Certification exam, and the National Restaurant Association Controlling Foodservice Costs certification exam, as well as other industry certifications based upon the student’s choice of program technical electives.

Associate of Science in Hospitality Management
61 Credit Hours
Program Goals
In addition to the General Education Learning Outcomes, Associate of Science in Hospitality Management students are expected to satisfy the following Program Goals:

• Acquire a fundamental understanding of hotel, lodging, housekeeping, and food services management.
• Successfully apply learned theory and principles in practical applications relevant to the hospitality industry.
• Successfully complete the National Restaurant Association ServSafe Food Protection Manager Certification exam.
• Satisfy requirements for transfer to a baccalaureate program in Hospitality Management or related field.

Graduates of the Associate in Hospitality Management Programs are expected to satisfy General Education Outcomes (GEO) and Program Outcomes. GEO’s include:
GEO 1: Communicate effectively in standard, edited American English.

• Provide content that is clearly focused and supported by the writer’s understanding of the topic.
• Use appropriate grammar, punctuation, spelling, and syntax.
• Logically organize and develop ideas in writing.
• Provide an appropriate introduction and conclusion to verbal or written presentation.
• Provide main points that are well developed and clear.
• Use appropriate gestures, movement, and eye contact to give a poised and professional presentation.
• Speak clearly and understandably using standard, edited English.

GEO 2: Solve problems using mathematical skills appropriate to the task.

• Demonstrate ability to complete different mathematical tasks by using fundamental mathematical operations and principles.
• Perform and apply mathematical operations efficiently and effectively.
• Demonstrate understanding of mathematical tasks by communicating results in written form.
• Effectively use technology to help solve mathematical problems.

GEO 3: Develop work ethic skills relevant to the students’ future academic or professional careers.

• Demonstrate the ability to effectively work in a team.
• Demonstrate effective communication, cooperation, and organizational skills to complete all assigned tasks.
• Demonstrate dependable character and the ability to respect others regardless of personal or cultural differences.
• Demonstrate a positive attitude and the ability to appropriately handle criticism.
• Demonstrate that consistent attendance and productivity are a priority.
• Maintain an appropriate appearance for academic and professional settings.

GEO 4: Use common computer applications to locate, communicate, process, and store information.

• Demonstrate basic computer and operating system skills.
• Perform core application tasks within computer software packages, such as Word, Power Point, and Excel.
• Use a search engine and/or electronic databases to access, navigate, and evaluate information on the Internet.
• Communicate effectively using email and/or online discussion forums.

GEO 5:  Employ critical thinking skills to identify and solve problems in preparation for future academic and professional success.

• Apply knowledge from course work to create solutions for detailed and complex challenges.
• Demonstrate the ability to acquire, evaluate, and apply knowledge to a specific task or project.
• Show good judgement of physical, written, or digital material in order to determine their relevance or effectiveness in a given setting.

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