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Administrative Specialist III – Learning Success Center

Dr. Barbara C. Baxter Learning Success Center (LSC)

Position Summary: The Administrative Specialist is a full-time, 12-month position that plays a vital role in supporting the mission of the Learning Success Center (LSC) by ensuring a welcoming, efficient, and student-centered environment. This position provides comprehensive administrative support to LSC staff, assists students with services and resources, and contributes to campus-wide initiatives and events. The ideal candidate is detail-oriented, proactive, and committed to student success and reports to the Associate Vice Chancellor for Student Success.

Key Responsibilities:

  1. Administrative & Office Support
    • Serve as the first point of contact for students and visitors to the LSC.
    • Answer and direct phone calls courteously; maintain the testing email and respond promptly.
    • Schedule and coordinate meetings, workshops, and travel arrangements.
    • Maintain accurate records in Starfish, Outlook, and KIVA.
    • Prepare requisitions and maintain documentation for purchases and travel.
    • File and scan documents; manage office supplies and inventory.
  2. Student Services & Program Support
    • Assist students with laptop, hotspot, and calculator checkouts.
    • Support tutoring and testing services, including appointment scheduling and proctoring coordination.
    • Help students navigate LSC services and provide information about Disability Services.
    • Record student interactions and participation in workshops and activities.
  3. Project & Event Coordination
    • Participate in LSC events such as New Student Orientation, workshops, and campus tours.
    • Assist with event setup, cleanup, and logistics.
    • Help organize and document LSC projects and initiatives.
  4. Campus Engagement
    • Actively participate in at least two campus committees.
    • Attend departmental and campus-wide meetings.
    • Support campus-wide events and collaborate with departments like Trio SSS.
    • Assist with and attend the annual commencement ceremony.
  5. Professionalism & Growth
    • Maintain a professional appearance in accordance with the college’s business casual dress code.
    • Communicate availability via Outlook calendar and door signage.
    • Seek professional development opportunities and share knowledge with colleagues.

Qualifications:

  • Proficiency in Microsoft Office applications (Outlook, Word, Excel, Planner).
  • Strong communication and interpersonal skills, both written and verbal.
  • Ability to manage multiple tasks, prioritize effectively, and work independently.
  • Experience with data entry, record keeping, and basic financial reconciliation.
  • Familiarity with educational support services and student engagement is a plus.

Salary: $31,200 annually, with full college benefits

Please note that ASU Mid-South requires a criminal background check as part of the employment process, as well as a driver’s license review.

Application Requirements:

  • Letter stating interest in the position.
  • Completed ASU Mid-South employment application.
  • Resume or curriculum vitae.
  • Contact information for three professional references.
  • Copies of relevant college transcripts and/or certifications.

Desired Start Date: Applications will continue until the job is filled.

For an application to be considered, all requested materials must be submitted simultaneously either by mail, email, fax, or personal delivery to:

Arkansas State University Mid-South
ATTN: Human Resources
2000 West Broadway
West Memphis, AR 72301-3829
(870) 733-6719 (FAX)
humanresources@asumidsouth.edu (e-mail)

ASU Mid-South and the Arkansas State University System are Equal Opportunity Employers

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ASU Mid-South
ATTN: Human Resources
(870) 733-6719 (FAX)
humanresources@asumidsouth.edu

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ASU Mid-South

2000 West Broadway

West Memphis, AR 72301

Main – 870.733.6722
Admissions – 870.733.6728
Financial Aid – 870.733.6729
Toll Free – 866.733.6722

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